What Is the Subaru Love Promise?

What Is the Subaru Love Promise?

At Bertera Subaru of West Springfield, our commitment extends far beyond the driver's seat. We are dedicated to our customers and the vibrant communities of West Springfield, MA, and the greater Western Massachusetts area. This dedication is the driving force behind everything we do, and it's perfectly encapsulated by the Subaru Love Promise. But what exactly is this promise, and what does it mean for you? Submit A Story

The official logo for The Subaru Love Promise.
The Subaru Love Promise is more than a slogan, it's a commitment to action.

The Subaru Love Promise® is our vision to show love and respect to all people at every interaction with Subaru. Subaru and our retailers believe every day gives us an opportunity to positively impact the world around us, by how we support each other, our customers, and our community. Together, we are committed to making the world a better place. The Love Promise is what makes Subaru More Than a Car Company® and a Subaru retailer More Than a Car Dealer®. It sets a standard that we are committed to living every day. Learn more about our commitment and see how this promise comes to life right here in our neighborhood.

đź’– The Heart of the Promise: The Five Pillars

Subaru Love Promise is not just a single idea, it is a comprehensive commitment built on five core pillars. These pillars guide our actions and ensure we make a positive impact in the areas our community cares about most. They are the foundation of our efforts to support and protect people, pets, and our planet.

Love Promise

  • Subaru Loves to Help®: Providing essential support and aid to those in need within our communities.
  • Subaru Loves Pets®: Championing animal welfare, supporting shelters, and helping countless pets find loving homes.
  • Subaru Loves the Earth®: Promoting conservation, recycling, and protecting our planet for future generations.
  • Subaru Loves to Care®: Offering comfort, hope, and support to those facing health challenges.
  • Subaru Loves Learning®: Investing in education and providing resources to students and teachers in high-needs schools.

These pillars are the blueprint for how Subaru of America and local retailers like Bertera Subaru of West Springfield give back. It’s about more than just donations, it’s about taking action and setting an example for others to follow.

🤝 Bertera Subaru in Action: Our Commitment to Western Massachusetts

Here at Bertera Subaru of West Springfield, we bring the Subaru Love Promise to life by partnering with incredible local organizations that serve our neighbors every day. Our goal is to be a positive force right here in Western Massachusetts, and we are grateful for the opportunity to support these vital community partners.

Subaru Loves Pets: Second Chance Animal Shelter

We believe every pet deserves a loving home. That's why we proudly partner with Second Chance Animal Shelter, one of New England's leading animal welfare organizations. We host pet adoption events at our dealership, creating a welcoming space for shelter pets to meet potential families. As Second Chance has shared, they are "grateful to Bertera Subaru for hosting an adoption event to help pets find the fur-ever homes! It was a great day had by all with lots of wags and wet doggie kisses!"

Secound chance animal shelter

Subaru Loves Learning: Brightwood Elementary School

Investing in local education is a cornerstone of a strong community. We are honored to partner with Brightwood Elementary School in Springfield. Through our Subaru Loves Learning initiatives, we aim to enhance the learning environment and provide crucial resources for students and teachers. By supporting our local schools, we help ensure the next generation has the tools they need to thrive.

Subaru Loves to Help: Youth Villages & The Gray House

Helping our neighbors is at the core of our mission. We partner with Youth Villages, a nonprofit dedicated to helping children and families facing emotional and behavioral challenges. On January 16, 2025, through a partnership with Operation Warm®, we donated 204 new coats to Youth Villages in West Springfield, providing warmth and confidence to children in need.

We also have a deep and meaningful partnership with The Gray House in Springfield's North End. As our chosen Hometown Charity for the Share the Love Event, we proudly presented them with a $56,000 donation on July 2nd. We also host Thanksgiving food drives to support their market, which provides holiday meals to hundreds of local families facing food insecurity. Their work providing food, clothing, and education is essential to our community.

Subaru Loves to Care: Baystate Health

Providing comfort to those on a difficult journey is a powerful way to show love. Through the Subaru Loves to Care initiative and our partnership with The Leukemia & Lymphoma Society (LLS), we support patients at the D'Amour Center for Cancer Care at Baystate Health. On June 26th, our team personally delivered blankets and messages of hope to provide warmth and encouragement to patients undergoing treatment, reminding them that their community stands with them.

Bay State Health

Supporting Our Youth: West Springfield Boys & Girls Club

Our commitment to local youth is unwavering. We are proud sponsors of the West Springfield Boys & Girls Club, supporting their life-changing programs. As a Gold Sponsor for the 2025 Holiday Tour of Homes, we helped raise over $44,000. We also served as a Silver Sponsor for the "Golf 'Fore' Our Kids" Tournament, which raised over $119,000 for summer programming and financial aid. These funds ensure that children in our community have a safe and enriching place to learn, play, and grow.

A young artist proudly displays her work at the 2025 Art Exhibition at the West Springfield Boys & Girls Club.
The 2025 Art Exhibition at the West Springfield Boys & Girls Club showcased incredible local talent.
A new outdoor playscape provides a safe and fun environment for children at the West Springfield Boys & Girls Club.
New playscapes, made possible by community support, offer endless fun for Club members.

❤️ How You Can Share the Love Every Year

The Subaru Share the Love® Event is one of the most significant ways we fulfill our promise. Held annually from mid November through early January, this event turns the purchase or lease of a new Subaru into a force for good. For every new vehicle sold or leased during the event, Subaru donates to a charity of the customer's choice.

Volunteers loading donation boxes into the trunk of a Subaru during the Share the Love Event.
Every new Subaru purchased during the Share the Love® Event helps support vital charities.

Customers can choose from four national charities:

  • The ASPCA® (The American Society for the Prevention of Cruelty to Animals®)
  • Make-A-Wish®
  • Meals on Wheels America®
  • The National Park Foundation

What makes this event truly special is the local component. Retailers like Bertera Subaru of West Springfield can also select a hometown charity. As mentioned, we were thrilled to select The Gray House as our local partner, allowing our customers' decisions to have a direct and powerful impact right here at home. Since 2008, the Subaru Share the Love Event has donated nearly $320 million to national and local charities, a testament to the collective power of the Subaru family.

📍 Your Community Dealership in Western Massachusetts

The Subaru Love Promise is woven into the fabric of who we at Bertera Subaru of West Springfield. It guides our interactions with customers, our support for the community, and our mission to be More Than a Car Dealer®. Whether you're driving in from Springfield, Chicopee, Holyoke, Agawam, Longmeadow, or right here in West Springfield, we want you to feel that commitment. We invite you to learn more about our dealership, meet our team, and see the difference for yourself. From expert vehicle maintenance at our service center to finding your next Subaru, we are here for you. Come visit us and find your directions today!

Did Bertera Subaru of West Springfield go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.