Dealerships And Documentation
Preparation Fees
The Documentary Preparation Fee, also known as the "doc prep fee," is allowed by Massachusetts law to be collected from vehicle purchasers by Massachusetts dealers. The fee is charged to offset the costs incurred by the dealership in processing various paperwork associated with a sale or lease that are separate from those paid to acquire the vehicle. The doc prep fee recognizes some of the costs related to a dealer's compliance with federal and state laws and regulations that provide for safety, consumer protection, Anti-theft measures, vehicle history checks, notifications, certifications, and official filings.
Regulations and Responsibilities?
Massachusetts's dealers take them seriously
Dealers must prepare and process many documents on each sale or lease transaction. Collection of the doc prep fee consists of passing on to the customer the costs incurred in doing the following: preparing a P&S, an appraisal document, odometer statements, insurance verifications, etc.; storing or archiving documents; and personnel and computer costs associated with these tasks. However, the costs related to financing for the deal (i.e. obtaining and processing credit applications, processing the retail installment sale contract, etc.) by law cannot be included in the doc prep fee.
Not all transactions involve the same services, but all transactions must meet many legal requirements as detailed in the documents provided to the customer. Actual expenses incurred and recovered through the documentary preparation fee, as well as the size of the fee, may vary by dealer, location, and transaction. Customers must be aware that no portion of the dealer's doc prep fee is required by or remitted to any state or federal agency. Further, the doc prep fee has nothing to do with the Title Preparation Fee, which is stated as a separate line item on the sales contract. (It is capped by law at $5.)
Why so many forms ?
Vehicle transactions have become very complicated, demanding our
unwavering attention to detail. Most forms are required to fulfill
Massachusetts and federal laws. Others are often necessary for
accounting, financing, or manufacturer rebate reimbursement or
notification.
Privacy ?
Dealers must collect non-public, personal information that may be required
as a result of processing the sale or lease. They must comply with federal and
state laws designed to protect that information once it passes from you to the
dealer's hands.
It 's the Massachusetts Way ?
Dealers abide by a strict code of ethics designed to reinforce their
commitment to you, our valued customers. Dealers share an interest in
creating consumer laws that keep customers' satisfaction high and the industry
healthy. For that reason, MSADA dealer member companies have joined the
Legislature and state agencies in creating strict laws regarding vehicle
sales.
Peace of Mind ?
Massachusetts dealers must comply with strict requirements established by
their franchisor manufacturers regarding financial stability, proper dealership
facilities, record-keeping and more. Comprehensive professional standards offer
you the peace of mind that dealership staff have the knowledge they need to do
business the right way.
The lists of rules and regulations and administrative responsibilities
contained here are not meant to be comprehensive or exhaustive but are, instead,
used for explanatory and illustrative purposes only.
Contact Information
Bertera Subaru of West Springfield
499 Riverdale St. W. Springfield, MA 01089
- 413-734-4964